Yes, 100% absolute privacy is our standard. Your Aibei Doll will arrive in a plain, unmarked cardboard box with no brand logos or adult-related words. The shipping label will simply state a neutral term like “Mannequin” or “Plastic Model.” Even the delivery driver will not know what is inside.

We operate local warehouses to provide fast delivery (typically 3-7 business days) for our most popular ready-to-ship models. However, to offer you the widest variety of choices, certain highly customized models, or items temporarily out of stock locally, will be safely dispatched directly from our main factory. Factory-direct shipments typically arrive in 10-15 business days. We will always provide full tracking so you can follow your doll’s journey home.

Your financial privacy is completely secure. When you purchase your premium doll, the transaction will simply appear as “AIBEI” on your billing statement. There will be absolutely no mention of “Sex Dolls” or adult products, ensuring your purchase remains confidential.

TPE offers an ultra-soft, squishy, and flesh-like tactile feel with realistic “give,” making it highly flexible and a great value. Silicone is a premium, medical-grade material that is firmer, highly durable, and features pore-level details. Silicone is also easier to clean and does not require baby powder maintenance.

Yes, our life-size models feature a solid metal skeleton and dense materials, typically weighing between 25kg and 40kg (55-88 lbs) to simulate real human weight. If weight is a concern for handling or storage, we highly recommend exploring our Petite or Mini Love Doll collections, which are much lighter and easier to maneuver.

All Aibei Dolls feature our premium articulated metal skeleton, allowing them to hold almost any natural human pose. While they can sit, bend, and kneel flawlessly, independent standing is only recommended for specific “Hard Silicone” models or dolls equipped with the “Standing Feet” upgrade option.

Maintenance is simple but essential. Clean your doll with warm water and a mild, antibacterial soap. Avoid harsh chemicals. For TPE dolls, gently pat dry and apply a light layer of baby powder (talcum powder) to keep the skin soft and non-sticky. Store her in a cool, dry place away from direct sunlight.

Yes! To enhance the lifelike experience, many of our dolls can be warmed up. You can use an external USB heating rod, and some premium models come with built-in smart heating systems to simulate a natural body temperature of 37°C (98.6°F).

At Aibei Doll, hygiene is uncompromising. We guarantee every doll is 100% brand new. For strict sanitary reasons, we do not accept returns on any opened or used products. However, if your doll arrives with a manufacturing defect or shipping damage, please contact our support team with photos within 24 hours of delivery, and we will swiftly provide replacement parts or a fair resolution.

Absolutely. Depending on the model, you can often select specific eye colors, wig styles, and skin tones. For models shipping directly from our overseas warehouses, they come perfectly styled as pictured for maximum speed. For fully bespoke customizations, orders are crafted directly at our factory.